Why did I get a bill from you?
Therapy Partners, Inc., is a management service organization (MSO) for its members. The five members of Therapy Partners are:
Creekside Physical Therapy
Minnesota Sport & Spine Rehab
Orthopaedic Sports, Inc.
Physical Therapy Orthopaedic Specialists, Inc.
Wenger Physical Therapy, Inc.
If you have a question about your bill, call Therapy Partners at (651) 748-4338. If you have a question about your care, look at the list of clinics , and call the clinic where you received your therapy.
I'm a physician. Do I need to change the way I refer patients to your clinics?
No. The change does not affect clinic or referral practices. Just keep referring patients the same way you alwyas have always. You might notice a wider choice of clinics and improved insurance coverage (for example, all clinics are now able to treat Preferred One patients). The wider choice of clinics is an advantage for your patients who might work and live in different areas—we have clinics conveniently located all across the Twin Cities and in Mankato. It might help to tell the patient the clinic is associated with Therapy Partners so they know the name when they register or receive a bill.
What is a management service organization?
A management service organization (MSO) is a professional corporation that provides all non-clinical management, which includes billing, marketing, purchasing and health plan contracting services to its members. The five members of Therapy Partners are
Creekside Physical Therapy
Minnesota Sport & Spine Rehab
Orthopaedic Sports, Inc.
Physical Therapy Orthopaedic Specialists, Inc.
Wenger Physical Therapy, Inc.
Is this a merger?
Our five clinics remain independent practices. We are combining resources to create an umbrella organization that reduces duplication and cost. Our goal is to improve services for all participating divisions and for their patients and referring physicians.
How can Therapy Partners improve patient care?
Therapy Partners is designed to consolidate education, outcomes research, data gathering activities and other quality initiatives. Poised on the edge of practice management, Therapy Partners will combine services and share extensive resources to enhance each practice's long established history of providing superior patient care.
Who owns Therapy Partners?
Therapy Partners is owned by OSI Physical Therapy. By pooling our administrative expertise, we have leveraged our ability to provide the best in clinical leadership and administration.
Will patients see changes at the practices involved?
There are only two changes patients may notice. They will call our centralized phone number to pre-register, and they will see the Therapy Partners name on their billing statements. Patients and referring physicians will continue to contact the individual practices for clinical care and scheduling. We will continue to provide the highest-quality patient care you have come to know and trust from our independently owned clinics.
How many therapists practice at Therapy Partners affiliated clinics?
58 Physical Therapists and several Physical Therapy Assistants work with patients at our 17 clinic locations
What insurance plans are the Therapy Partners affiliated clinics providers for?
Are you providers for HealthPartners/Medica/Blue Cross/Other?
Therapy Partners affiliated clinics are providers for
Medica
Medicare
Blue Cross/Blue Shield
Preferred One
Select Care
HealthPartners
and many other insurance plans.
We are providers for Workers' Compensation, Auto and several private insurance plans as well. Please call (651) 748-4338 about insurance coverage questions.
How do you schedule an appointment?
Patients and referring physicians can contact the individual clinics directly to schedule an appointment.
Do you automatically bill my insurance company for services?
Yes. Your insurance company will be billed by Therapy Partners for all services occurring on or after October 1, 1999. Please note that billing for services before October 1 is handled by the individual clinic. For example, if you went to Creekside Physical Therapy in September and October, your insurance company would receive a bill from Creekside for services they performed in September, and a bill from Therapy Partners for services Creekside performed in October.