Therapy practice owners know how to deliver great care and service to their patients and clients, but many practices do not have the human resource tools that can add great value to the organization.

Therapy Partners offers a broad range of tools and consulting services to therapy practice owners and managers that will help them better manage expectations and staff performance.

Customized Performance Plans for all Positions within a Practice

PT / OT
PTA
Clinic Manager or Director
Support Staff Manager
Front Desk Staff
Registration Staff
Charge Entry / Audit
Business Office positions
HR Manager
Marketing Manager

All staff members and their managers must have a clear understanding of the needs of the practice and their performance expectations.
All TPI plans provide a comprehensive definition of performance expectations and contain:

• Business overview of the practice (vision, mission, key success factors for the practice)
• Responsibilities
• Performance Objectives
• Competencies
• Copy of Performance Review

Therapy Partners staff provides consultation and training for development of customized plans for the unique needs of each therapy practice.

On Line Performance Reviews from FutureView

Developing a meaningful and objective performance review for each staff member is a real challenge for a therapy practice. Accurate and comprehensive performance reviews are necessary for individual development, employee satisfaction with management, effective practice management, accurate documentation of employee performance, and risk management.

FutureView™ on line performance review format provides a very efficient and meaningful review process and allows objective tracking of performance year after year. Therapy Partners works with FutureWork (the company that developed FutureView) to create customized on line performance reviews aligned with the practice’s performance plans. For more information about FutureView™: www.futureworkinc.com

Clinical Guidelines Development

Health plans in many markets complain of inconsistency in care management across therapy practices. These inconsistencies lead to higher health plan costs and frustrations. Health plans greatly value practices that can provide lower costs associated with consistent care management across their clinics. Developing comprehensive clinical guidelines to improve staff training and create care consistencies gives therapy practices significant differentiation and advantages.

Therapy Partners has created clinical guideline templates for over 20 common musculoskeletal conditions covering over 120 diagnoses and surgical conditions. TPI can help practices create their own guidelines from these templates and develop a plan to strategically use the guidelines to their advantage.